1. In the app
- Open the EasyLetGo Requestor or EasyLetGo Picker app and sign in.
- Go to Settings.
- Choose Delete account and confirm.
Pickers should withdraw their remaining balance before deleting the account.
2. Without the app
Use the support form, choose “Delete my account” and enter the email address linked to your account. We complete deletion requests within 30 days.
3. What happens to your data
Within 30 days we delete or anonymise your profile, contact details, addresses, order history, photos and location data.
We keep only what we must: payment records as required by Lithuanian accounting law (up to 10 years), and data needed for an open dispute until it is resolved. See the Privacy Policy for details.